SMS Terms & Conditions
David Pettegrew Insurance Agency Inc. (doing business as Pettegrew Insurance)
Effective Date: August 11, 2026
SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Pettegrew Insurance, you may receive messages related to the following:
Quote requests and follow-up
Policy documents, ID cards, and coverage questions
Renewal and policy change notifications
Billing and payment reminders
Claims reporting and status updates
Appointment reminders
Promotions or offers (if applicable)
Example: "Pettegrew Insurance: Hi John, your auto policy renews on 9/1. Reply here with any questions. Reply STOP to opt out, HELP for help. Msg & data rates may apply."
Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your quotes, policies, or billing.
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Pettegrew Insurance in the following ways:
Verbally, during a conversation with one of our agents or staff
By providing your phone number and consent on a paper form in our office
By texting our business number first to start a conversation
Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.pettegrewins.com, by emailing team@pettegrewins.com, or by calling (435) 674-4534.
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.
